The definitive CQC compliance and care management platform. Trusted by the UK's most respected care agencies — built by those who truly understand care.
Carerflex is the flagship product of Flexero Ltd — a UK technology company dedicated to transforming the social care sector through intelligent, elegant software. Our platform was forged from the ground up by people who have stood in the shoes of care providers, registered managers and CQC inspectors.
Unlike technology built in isolation, Carerflex is used by HW HOMECARE — a CQC registered home care agency operating across London and South East England — as a live, daily client. This means every feature solves a real problem. Every update comes from real care experience.
"We built the platform we wished existed — not as an experiment, but as the daily operating system of a real care agency. HW HOMECARE was our first client. Their compliance, their carers, their clients — all managed through Carerflex from day one."
Nine fully integrated modules — designed to work together, not in silos. Every tool your agency needs from the moment of CQC registration to Outstanding rating.
All five Key Questions tracked with live evidence, compliance checklists, audit preparation and automatic CQC documentation. Always inspection-ready.
Safe · Effective · Caring · Responsive · Well-LedComplete digital client register, real-time care logs, family access portal and live visit tracking. Every client history at your fingertips, from any device.
Family portal includedPerson-centred, fully digital care plans covering medication, personal care, risk assessments, preferences and wellbeing. Updated in real-time by carers in the field.
CQC-compliant templates includedPriority-coded incident register with full investigation workflow, automatic CQC notification triggers, action plans and lessons-learned recording.
CQC reportable incidents auto-flaggedVisual weekly rota builder, automated timesheet calculation, one-click payroll export and mileage tracking. Reclaim hours of weekly administration.
One-click payroll exportAutomated DBS expiry alerts at 90, 60 and 30 days. Full onboarding checklist — DBS, references, contracts, training and induction all tracked to completion.
Never miss a DBS renewalTrack mandatory training compliance across your entire team. Module-by-module progress, digital completion certificates and automatic renewal reminders.
Safeguarding · Manual Handling · MedicationFull digital policy library with version control, review schedules and CQC category tagging. Fifty CQC-ready policy templates included from day one.
50+ CQC policy templates includedMake the platform entirely yours. Your logo, colours and domain. Your staff and clients see your brand — not Carerflex. Complete identity transformation.
Enterprise plan · Full brand controlFrom founding clients to national groups — Carerflex serves care agencies who hold themselves to the highest standard.
We have designed the onboarding experience to be as refined as the platform itself. No technical knowledge required. No lengthy implementation project. Simply begin.
Register in under two minutes. No credit card required. Immediate access to all features for 30 days, without limitation or obligation.
Add staff and clients at your own pace. Our migration team will transfer your existing data if required — at no additional cost.
Your CQC dashboard activates immediately. Gaps are identified, evidence is logged and you are inspection-ready from day one.
Grow your agency, add regions, white-label your brand. Carerflex expands precisely as your ambition demands — across the entire United Kingdom.
Every plan includes full CQC compliance tools from day one. Begin with a 30-day free trial — no credit card required, no commitment.
From registered managers to directors — the care professionals who rely on Carerflex every day.
"We walked into our CQC inspection with complete confidence for the first time in twelve years. Every piece of evidence was logged, every policy current, every staff record in order. We received Good across all five questions."
"The DBS tracker saved us from what could have been a critical CQC violation. Three members of staff had certificates expiring — Carerflex flagged it 90 days out. That alone justified the entire investment."
"We white-labelled Carerflex under our own brand. Our staff and clients believe it is our proprietary system. It has positioned us as a considerably more sophisticated operation than agencies twice our size."
"We consolidated three separate systems into Carerflex. Our administration time reduced by sixty percent within the first month. Our coordinators now coordinate care rather than managing paperwork."
"The digital care plans transformed the quality of our documentation overnight. Carers complete detailed, person-centred records in the field. Families can see exactly what care has been delivered. Trust has never been higher."
"You can tell immediately this was built by people who have actually run a care agency. Every feature solves a real problem. There is no other platform in this sector that comes close to Carerflex for compliance rigour."
| Feature | Carerflex | Florence | Spreadsheets |
|---|---|---|---|
| CQC Compliance Dashboard | ✓ | ✕ | ✕ |
| Digital Care Plans | ✓ | Partial | ✕ |
| Incident Reporting | ✓ | ✕ | ✕ |
| DBS Tracker with Alerts | ✓ | ✕ | ✕ |
| Rota & Timesheets | ✓ | ✓ | ✕ |
| Policies Library | ✓ | ✕ | ✕ |
| White-Label Option | ✓ | ✕ | ✕ |
| Built by Care Providers | ✓ | ✕ | ✕ |
| Free Trial Period | 30 Days | 14 Days | Free |
Join the care agencies across the United Kingdom who have chosen Carerflex as the foundation of their compliance, their operations and their reputation. Begin your free 30-day trial today — no credit card, no commitment, no compromise.